Customer Feedback

Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Dealer Survey page.

“My wife and I bought our first boat this year. Rugged and there team have been more then helpful with our buying experince, concerns, and questions. I would not think twice to buy from them agian and continue my service with them.”

By: Joey (blue glastron) newport news, VA


“It took them 9 days to do an estimate that was way overpriced and still charged for 1 hour to do the estimate. The ticket specifically stated install reman lower unit. They priced a new one, parts that I may need, and 10 hours of labor at 98 dollars an hour for a grand total of 5876 to replace a lower unit on a 1990 johnson 70. This place has lost all of my business and I will ensure they will not get my friends business either.”

By: Anonymous hopewell, VA


“i came to u all to get a fule pump for my boat and u got it in 2 days every one els told me 4 or 5 days keep up the good work and u now have my busness thank you ,,douglas hopkins in richmond va”

By: douglas richmond, VA